Frequently Asked Questions

1. Booking & Pricing

• How do I get a quote for my move?
  You can request a free quote online or call us for a personalized estimate based on your moving needs.

• Are there any hidden fees?
  No! We provide transparent pricing with no hidden costs. Your quote includes everything upfront.

• How far in advance should I book my move?
  We recommend booking at least 2–4 weeks in advance, especially during peak moving seasons.

2. Moving Services

• Do you offer both local and long-distance moves?
  Yes! We handle both local moves within Nevada and long-distance relocations across state lines.

• Can you move large or specialty items?
  Absolutely! We have experience moving pianos, safes, antiques, and other heavy or delicate items safely.

• Do you offer same-day moving services?
  Depending on availability, we may offer same-day moves. Contact us to check our schedule.

3. Packing & Unpacking

• Do you provide packing materials?
  Yes! We offer boxes, bubble wrap, packing paper, and other supplies for safe packing.

• Can I pack my own items?
  Of course! You can pack on your own, or our team can professionally handle the packing for you.

• Do you offer unpacking services?
  Yes! We can help unpack and arrange your belongings in your new space.

4. Insurance & Safety

• Are my belongings insured during the move?
  Yes! We provide insurance and liability coverage options to protect your items.

• What happens if something gets damaged?
  While we handle every item with care, accidents can happen. We offer claims and coverage options to ensure you’re protected.

5. Moving Day

• Do I need to be present on moving day?
  Yes, it’s best for you (or a representative) to be available for last-minute instructions and to sign off on delivery.

• How long will my move take?
  Move duration depends on distance, home size, and services needed. We provide estimated timelines before moving day.

• What should I do before moving day?

  • Confirm your booking
  • Pack essentials separately
  • Label boxes clearly
  • Ensure parking access for the moving truck

6. Payments & Policies

• What payment methods do you accept?
  We accept cash, credit/debit cards, and bank transfers for your convenience.

• What is your cancellation policy?
  If you need to cancel or reschedule, please notify us at least 48 hours in advance to avoid any fees.